Request Data Deletion
You have the right to request deletion of your personal data from Marcha at any time. We process all requests within 30 days.
Opens your email app · To: support@gomarcha.com · Subject: "Delete My Data"
Send Request
Email us with subject "Delete My Data" and a brief description of what to remove.
We Confirm
We confirm receipt of your request and verify your identity if needed — within a few business days.
Data Deleted
Your data is permanently deleted within 30 days. We send a confirmation when complete.
- Submitted contact information (name and email)
- Event submissions associated with you
- Uploaded images associated with your submissions
- Support communications and correspondence
- Records required to comply with legal obligations
- Security and fraud-prevention logs
- Backup copies (auto-expire within 90 days)
Deletion Timeline
Days to process
We complete all verified deletion requests within 30 days of receipt, as required by GDPR Art. 12.
Days for backups
Backup copies automatically expire and are purged within 90 days, after which your data is irrecoverably removed.
How to Send Your Request
Send an email to the address below. No special form is required — a plain email with your subject line and a brief description is sufficient.
In your email, please include:
- The email address you used when submitting events or contacting us
- A brief description of the data you would like deleted (e.g. a specific event submission, uploaded image, or all data)
Your Rights Under GDPR
Right to Erasure ("Right to be Forgotten"). You have the right to request the deletion of personal data we hold about you where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where you object to processing and there is no overriding legitimate interest to continue. We will action your request within 30 days unless a legal obligation requires us to retain specific records.
Right of Access and Rectification. You may also request a copy of your personal data (Art. 15) or ask us to correct inaccurate data (Art. 16) by emailing support@gomarcha.com with the subject "GDPR Data Request" or "Correct My Data".
If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Spanish data protection authority: Agencia Española de Protección de Datos (AEPD) at www.aepd.es.
Data Controller
Marcha is operated by Heinz Frank Hilgers, a private individual based in Spain, trading under the brand Marcha / GoMarcha. As data controller under the GDPR, Heinz Frank Hilgers is responsible for all personal data processed through the platform.
For all data-related requests, contact: support@gomarcha.com
For full details on how your data is used, see the Privacy Policy.
We respond within 30 days · No fee charged · GDPR Art. 17